Acquire, Monitor and Amplify Customer Reviews
91% read online reviews about local businesses before choosing a business
Customer reviews are the single most effective bit of marketing you can do for your company.
Only *you* can’t do anything – your customers have to spread the good word about your business for you. But how?
Why don’t your happy customers write reviews? They (a) never think to do so; (b) forget to do so, or (c) don’t know where or how to do so.
We can help! We create a “review funnel” process to ask, remind and guide your customers through writing reviews on the sites you care about—and intercept unhappy customers before they bad-mouth your business online
Reputation management is the old way of doing business, but if you really want to dominate your market, if you really want to get new customers from your marketing, then you need reputation marketing.
Acquire More Authentic Customer Reviews
Automate multi-channel review acquisition campaigns via email, text message (sms) and print.
Optimize review volume on Google, Facebook and the industry-specific review sites that matter to you.
Protect your reputation with a system that proactively catches unhappy customers for offline recovery.
Monitor and Listen
Notify everyone on your team who needs to know when new reviews are published on the Web
Visit and reply to your review directly from the notification
Weekly or monthly reports show trends and ROI for reviews of your business
Amplify the voice of the customer
Stream latest and greatest reviews to show social proof in websites and sales channels
Share positive reviews as compelling and automated social media content
Showcase reviews in SEO-friendly markup on your website to drive visibility in search
Ready To Grow Your Reputation?
Let's Make Your Business The Clear and Obvious Choice in Search Results